Full-Time and Part-Time Client Experience Coordinator
Posted Aug 26, 2024
Job Title: Permanent Full-Time and Part-Time Client Experience Coordinator
Location: Calgary, AB
Company: Nose Creek Physiotherapy
Who We Are:
At Nose Creek Physiotherapy, we value collaboration between our Physiotherapists, Massage Therapists, and Traditional Chinese Medicine Acupuncturists. We take an interprofessional team approach to client well-being, supported by our dedicated Client Experience Coordinators, who ensure the smooth operation of our clinic.
Job Summary:
As a key member supporting our multidisciplinary team and our clients, you will be supported and encouraged every step of the way as we work together to improve their health and well-being. We strive to make your work experience both profitable and enjoyable, offering an outstanding learning and team-based environment.
What We Offer:
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Team Environment: Empowerment, inspiration, and transformation are at the core of our team’s ethos.
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Values: We operate as one cohesive team, understanding our business, recognizing achievements, and maintaining trust and integrity with our clients and community.
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Structured Mentorship: Comprehensive mentorship from our team.
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Detailed Onboarding: A thorough onboarding process designed to set you up for success.
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Collaborative Practice: Become a valued member of an interdisciplinary team.
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Competitive Compensation: Salary starting at $16/hour probationary, then $17/hour if successful in completing the probationary period, then annual raises.
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Comprehensive Benefits: For full-time staff, Medical benefits include drug, dental, optical, and paramedical coverage.
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Fully Equipped Clinic: A fully loaded rehab clinic with all necessary equipment.
What you’ll be doing:
Cleaning Duties:
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Clinic Maintenance
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Patient Traffic Control
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Assisting Therapists
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Laundry Management
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Sanitization
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Massage Room Check
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Gym Oversight
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Staff Room Maintenance
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Island Sanitization
Front Office Duties:
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Patient Check-In/Out
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Phone and Booking
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Paperless Operations
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Patient Billing
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Reception Duties
Other tasks as assigned.
Qualifications:
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High School Diploma, or Grade 11 students welcome to apply.
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Medical Office assistant certification.
What We Need:
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A team player with a positive attitude, eager to learn and grow.
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Ability to build rapport and trust with clients.
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Willingness to learn and listen.
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Some retail experience is preferred.
Nose Creek Physiotherapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.